Shipping policy

Shipping Policy

Last updated: September 3, 2026

Thank you for shopping with My Store. This Shipping Policy explains how we process and deliver orders.

Order Processing

Orders are generally processed within [X–X business days] after payment is successfully received.

Orders may take longer to process during holidays, promotions, sales, or periods of unusually high order volume.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Typical delivery estimates are:

Domestic orders: [X–X business days]
International orders: [X–X business days]

Delivery estimates are approximate and are not guaranteed unless specifically stated at checkout.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping method.

International Orders

For international orders, the customer may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are outside our control and may vary by country.

Tracking

Where available, tracking information will be provided after your order has been shipped.

Please allow some time for tracking information to become active after shipment.

Delayed or Lost Orders

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside our control, including carrier delays, weather, customs processing, incorrect addresses, or other unforeseen events.

If your order appears to be significantly delayed or lost, please contact us at [your email address], and we will assist you where possible.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an incorrect address, contact us immediately. We will attempt to update it before shipment, but we cannot guarantee that changes will be possible after an order has been processed.